General Patient Information

Patient Feedback

Chertsey Health Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

We are committed to providing our patients with services that are of a consistently high quality. However, even in the best run Practices occasionally things to not go as smoothly as we would like.

If at any time you feel that you need to make a formal complaint, our complains procedure can be found here.

North West Surrey CCG

Chertsey Health Centre is one of several practices that make up the North West Surrey Clinical Commissioning Group (CCG).

North West Surrey CCG has the responsibility of commissioning healthcare for the population of North West Surrey.

For details of all primary care services in the area, take a look at the CCG website,